tunic V Classic

UK customers are liable to 21% Import Taxes. This is payable to our shipper (DHL) upon arrival in UK before delivery.

We ship to all destinations outside UE on a DDU basis (delivery duty unpaid) which means we are responsible for ensuring goods arrive safely to customers destination and customers are responsible for import duties.

If the recipient refuses delivery of their order for any reason your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund OR if the package is returned because you refused to pay the import duties the cost of returning the parcel to our warehouse will also be deducted from the refund of your order as well as any payed duties.

DELIVERY COST
The cost of shipping is displayed directly at checkout and calculated according to your country of delivery. It varies between €12, €20, €25, €30 and €40.

Returns are the responsibility of the customer. Our return address is in Italy and will be communicated to you at the time of the return request.

The packages must be checked by the customer within 14 days of receipt, the claims will no longer be admissible beyond this period.
Send an email to customerservice@ambas.it within 14 days of receipt of the goods to request a return with the following information in the email: Name, order number, reference the product(s) to be returned. All sales are final.

Kindly read our shipping and returns page for all details