Privacy Policy

Last updated: January 2026

AMBAS (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national legislation.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or make a purchase from www.ambas.it.

1. DATA CONTROLLER

The data controller responsible for your personal data is:

XFactory Srl
Largo Generale Gonzaga del Vodice n.2
00195 Rome, Italy
Email: info@ambas.it

2. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

  • Identity data: name, surname

  • Contact data: email address, billing and shipping address, phone number

  • Transaction data: order details, payment status (payment details are processed securely by third-party providers)

  • Technical data: IP address, browser type, device information, cookies

  • Usage data: pages visited, products viewed, interactions with the website

  • Marketing data: newsletter preferences and consent status

3. PURPOSES AND LEGAL BASES OF PROCESSING

We process your personal data for the following purposes:

Purpose Legal basis
Process and deliver orders Performance of a contract
Customer support and communications Performance of a contract
Account creation and management Performance of a contract
Marketing communications Consent or legitimate interest
Website analytics and improvements Legitimate interest / consent
Legal and tax compliance Legal obligation

You may withdraw your consent to marketing communications at any time.

4. DATA RECIPIENTS

Your personal data may be shared with trusted third parties only where necessary, including:

  • Payment service providers

  • Shipping and logistics partners (e.g. couriers)

  • IT and hosting providers (including Shopify)

  • Marketing and analytics providers (e.g. Google Analytics)

  • Legal, tax, or public authorities where required by law

All third parties are required to process your data in compliance with applicable data protection laws.

5. INTERNATIONAL DATA TRANSFERS

Some service providers may be located outside the European Economic Area (EEA).
Where this occurs, we ensure that appropriate safeguards are in place, such as:

  • adequacy decisions, or

  • standard contractual clauses approved by the European Commission.

6. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax obligations.

7. YOUR RIGHTS UNDER GDPR

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact info@ambas.it.

8. COOKIES

We use cookies and similar technologies to ensure the proper functioning of our website, analyze traffic, and improve user experience.

For detailed information on the cookies used and how to manage your preferences, please refer to our Cookie Policy.

You may manage or withdraw cookie consent at any time through your browser settings or our cookie banner.

9. SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The most current version will always be available on this page and will apply from the date of publication.

11. CONTACT

For any questions regarding this Privacy Policy or how we process your personal data, please contact:

info@ambas.it

COOKIE POLICY

Last updated: January 2026

This Cookie Policy explains how AMBAS (“we”, “us”, “our”) uses cookies and similar technologies on www.ambas.it, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable national legislation.

This Cookie Policy should be read together with our Privacy Policy.

1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow a website to recognize your device and store certain information about your preferences or past actions.

Cookies may be:

  • Session cookies, which are deleted when you close your browser, or

  • Persistent cookies, which remain on your device for a defined period.

Cookies can be set by the website you are visiting (first-party cookies) or by third parties (third-party cookies).

2. TYPES OF COOKIES WE USE

a) Strictly Necessary Cookies

These cookies are essential for the proper functioning of the website and cannot be disabled in our systems. They are usually set in response to actions made by you, such as:

  • navigating the website

  • accessing secure areas

  • completing a purchase

  • managing your shopping cart

These cookies do not require your consent.

b) Functional Cookies

Functional cookies allow the website to remember choices you make (such as language or region) to provide enhanced and more personalized features.

c) Analytics Cookies

We may use analytics tools (such as Google Analytics) to collect aggregated information about how visitors use our website. This helps us understand website traffic and improve performance.

Analytics cookies collect information such as:

  • pages visited

  • time spent on the site

  • browser and device type

  • approximate location

This information is processed in aggregated form and does not directly identify individual users.

d) Marketing and Third-Party Cookies

Marketing cookies may be set by third-party services to track visitors across websites and display relevant advertisements.

These cookies may be used by:

  • social media platforms

  • advertising partners

3. LEGAL BASIS FOR COOKIE USE

  • Strictly necessary cookies are used on the basis of our legitimate interest in ensuring the proper functioning of the website.

  • Analytics and marketing cookies, where used, require user consent under applicable data protection and ePrivacy laws.

4. MANAGING COOKIES

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

Below are links to manage cookies on common browsers:

  • Google Chrome

  • Mozilla Firefox

  • Apple Safari

  • Microsoft Edge

Instructions can be found in the support section of each browser’s website.

5. THIRD-PARTY COOKIES

Some cookies used on this website may be placed by third-party service providers. These providers may process data in accordance with their own privacy policies.

We encourage you to review the privacy and cookie policies of any third-party services you interact with through our website.

6. UPDATES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. The updated version will be published on this page with a revised date.

7. CONTACT

For any questions about this Cookie Policy or our use of cookies, please contact:

info@ambas.it